Create a keyword

Keywords are created with a flow, as its trigger. Choose Text a keyword when you create the flow, pick a short code, and type your word. Textiful checks right away whether it's available.

Create a keyword with a new flow

1. Click Data Capture Flows, then New data capture flow.
2. Name the flow under Name your data capture flow.
3. Under How do people start it?, choose Text a keyword.
4. Pick the number: 33777 or 55444.
5. Type your word under Choose your keyword. When you click out of the field, Textiful tells you if it's taken or not allowed.
6. Click Create and build steps.

Add a keyword to an existing flow

1. Open the flow from Data Capture Flows.
2. If the flow has no trigger, click Add a trigger. To replace a QR code with a keyword, click the trigger card instead.
3. Choose Text a keyword, pick the number, type the word, and click Save.

If the keyword isn't accepted

Message	What it means
Use letters and numbers only, with no spaces.	Remove spaces, hyphens, and punctuation.
Keywords must include at least one letter.	Numbers alone aren't allowed.
That word is reserved. Please choose another keyword.	The word is held back for everyone, such as STOP, HELP, YES, or FREE.
That keyword is taken on 33777. It's available on 55444.	Click Use 55444 to switch numbers, or try another word.

See Keyword taken? What to try instead.

After you create it

The trigger card at the top of the builder shows your keyword and "Text it to" the number. Use those exact words on your slide. Then test it on your phone.