Keyword taken? What to try instead

If your keyword is taken, try it on the other short code first, then a close variation, or use a free QR code instead.

Keywords are shared across every Textiful account, so a word can be taken on one short code and free on the other. Try the other short code first. If it's taken on both, pick a close variation or use a QR code.

Steps

  1. Type your keyword under Choose your keyword and click out of the field.
  2. If you see "That keyword is taken on 33777. It's available on 55444.", click Use 55444. The keyword is checked again on that number.
  3. If it says only "That keyword is taken on 33777." with no other number, it's taken on both. Try one of the ideas below.

What to try instead

  • Add what they get. SLIDES becomes MYSLIDES, SUMMITSLIDES, or SLIDEDECK.
  • Add your name or event. JANESLIDES, ACMEGUIDE.
  • Use a synonym. NOTES, DECK, TAKEAWAYS, CHECKLIST.
  • Keep it a real word or two. Avoid swapping letters for numbers (SL1DES). Autocorrect and listeners both trip over it. See Beat autocorrect.
  • Use a QR code. QR codes don't use a keyword and are free. See Create a QR code.

Other messages you might see

  • That word is reserved. Please choose another keyword. The word is held back for everyone. This includes STOP, HELP, START, everyday replies such as YES and OK, generic words such as FREE, WIN, JOIN, TEXT, and VOTE, and single letters (people use those to answer polls).
  • Keywords must include at least one letter. Numbers alone aren't allowed.
  • Use letters and numbers only, with no spaces. Remove spaces and punctuation.

Frequently asked questions

Can I find out who has my keyword?
No. Textiful only tells you whether a keyword is free on each short code.
Will a taken keyword become free later?
Only if the account holding it releases it. There's no waiting list.

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