Beat autocorrect

Phones sometimes "fix" a keyword before it's sent, and then it doesn't match. The surest fix is a QR code, because nobody types anything. For the keyword itself, choose a word autocorrect leaves alone.

What Textiful matches

• Case doesn't matter. SLIDES, Slides, and slides all match.
• Spaces before or after are ignored, and so are quotation marks.
• The message must be the keyword alone. "Slides please" or "SLIDES!" won't match.

How to prevent problems

1. Use a real word. Autocorrect changes words it doesn't recognize. SLIDES is safe; SLYDZ isn't.
2. Avoid mixing letters and numbers. SUMMIT26 invites typos.
3. Show it in capitals on your slide or sign: "Text DEMO to 33777."
4. Say "just the word." Tell people to send only the keyword, nothing else.
5. Add a QR code. Scanning opens the text already written. It's free. See Keyword or QR code? Use both.
6. Test it on a few phones. Type the keyword on an iPhone and an Android phone and see whether either one changes it.

If autocorrect keeps changing it

• Choose a different keyword that's a common word. See Choose a good keyword.
• If the corrected version is predictable, you can claim that word too and point it at a copy of the same flow. Use Copy on the Data Capture Flows list and give the copy the second keyword. That extra keyword is $10/month (your plan includes one) and reports separately.

Keep in mind 33777 and 55444 are shared, so a mistyped keyword might belong to another account. A clear, real word keeps your audience in your flow.