Lead capture for a team of speakers
Give each talk or each speaker its own keyword and QR code, and tag every contact by speaker, talk, and event as it lands in your CRM or email tool. The speaker only has to say one line from the stage. The marketing team sets up the flows, picks the follow-up sequence for each talk, and sees the results per keyword on the Reports page.
A company that creates content for one profession has six or seven people on its team who speak at conferences through the year. The fall calendar is full. Each speaker ends with a URL on the last slide, pointing to a landing page someone built for that event. A share of the room types it in, and when those leads arrive, the marketing team has to work out which talk they came from before anyone can follow up.
The marketing team does the follow-up, so the capture should be built for them: every lead tagged with the speaker, the talk, and the event, and dropped into the right sequence without anyone typing up a spreadsheet.
Why speaker-team leads get lost
- Each speaker does it differently. One uses a URL, one says "email me", one forgets to ask. The results can't be compared.
- A landing page per event is work. Someone has to build it, someone has to remember to update the slide, and attendees still have to type the address.
- Leads arrive without context. A form fill on the website doesn't say which talk, which speaker, or which conference it came from, so the follow-up is generic.
- The lead's owner is back at the office. The speaker's job is a good talk, and the person who has to follow up never saw the room.
How it works for a team
- Give each speaker or each talk a keyword. "Text PLANNER to 33777." A keyword is one word the speaker can say from the stage and the back row can remember.
- Put a QR code on every deck. QR codes are free and unlimited, so each talk can have its own, even when the speaker reuses one keyword.
- Write one flow per offer. Ask for the email, maybe one more question (company or role), and send the slides or a guide as a tracked download with Handouts.
- Tag every contact. Add a "Tag the contact" step with the speaker, the talk, and the event: "Fall Summit", "Retirement income talk". The tags go to ActiveCampaign, Mailchimp, or Kit with the contact.
- Send it to the CRM. The HubSpot step creates or updates the contact, maps the answers to properties, and adds them to a static list, which can start a HubSpot workflow. Keap, Drip, Constant Contact, and Salesforce connect through Zapier.
- Let marketing watch it. An "Email me a notification" step tells the team when someone finishes. The Reports page shows text-ins, contacts, new contacts, and completion for each keyword.
How many keywords
A speaker who gives three different talks a year, on a team of six, can mean 18 talks to tell apart. There are two ways to set it up:
- One keyword per speaker, one QR code per talk. The speaker always says the same word, so it gets easier to say. The QR codes tell the talks apart, and they cost nothing.
- One keyword per talk. Every talk reports separately, even for people who text from the back row. A busy team can reach 20 or more keywords.
One keyword is included on your plan, and each additional keyword is $10/month. See pricing.
Keep the texts short and the opt-in clear
Use the text conversation to get the email and deliver what was promised, and leave the rest to your email tool. If you want people on the newsletter as well, ask in the email that delivers the slides, and say what they'll get and how often. People who asked for a download and then get a surprise newsletter are the ones who mark it as spam.
What the speaker says
The speaker's part is one sentence, said twice: once early ("I'll send everyone the slides, so you can stop taking photos") and once before Q&A ("Text PLANNER to 33777, or scan the code, and they're yours"). The stage ask has the full script. Give every speaker on the team the same script, so the results can be compared.
Before and after
| A URL on the last slide | A keyword or QR code per talk | |
|---|---|---|
| What the room has to do | Remember and type an address | Text one word or scan |
| Building it | A landing page per event | A flow per offer, reused |
| Which talk a lead came from | Guesswork | Tagged by speaker, talk, and event |
| Getting to the CRM | Form fills, sometimes a CSV | Straight into HubSpot or your email tool |
| Comparing speakers | Not possible | Per-keyword reports |
Who this is for, and who should skip it
This fits companies whose staff speak to sell: content and media companies, training firms, consultancies, and academies that send experts to US conferences, association meetings, and webinars, with a marketing team that follows up in a CRM or email tool.
It's a weaker fit if most of your team's talks are outside the US, since the short codes work with US carriers only, or if your follow-up is a sales desk texting each lead back. Textiful hands the contact to your email tool or CRM; it isn't a texting inbox.
Try it at your next event → Start a free trial
Questions people ask
It depends on how finely you want to report. One keyword per speaker is enough for most teams, with a separate QR code on each talk's deck to tell the talks apart; QR codes are free and unlimited. A busy team that wants a spoken keyword for every talk can end up with 20 or more. One keyword is included on your plan, and each additional keyword is $10/month.
The marketing team. They write the flows, connect the CRM or email tool, and choose the tags and lists. The speaker gets a slide and one sentence to say: "Text the keyword or scan the code, and I'll send you the slides."
Yes, but keep the texts short and handle it in your email tool. Tag everyone who texts in, deliver what was promised, and ask about the newsletter in the email that delivers it. That sets expectations about what you'll send next, which matters more than squeezing one more question into the text conversation.
No. A flow asks one question per text, such as the email, then the company. One or two questions is usually right; people finish more often when the conversation is short.
HubSpot, ActiveCampaign, Mailchimp, and Kit are built in. HubSpot contacts can get properties and static lists, which can start a HubSpot workflow; the email tools get tags. Keap, Drip, Constant Contact, and Salesforce connect through Zapier.
No. The short codes 33777 and 55444 work with US mobile carriers only, and the QR codes text those same numbers.
Keep exploring
Event lead capture: a playbook for live audiences
How to turn a room into contacts you can follow up with: what to offer, how to ask from the stage or the booth, what to ask for, and what to do in the 24 hours after.
ReadKeyword (texting)
In texting, a keyword is a word someone texts to a short code to start a specific program, such as SLIDES to get a slide deck or LIST to sign up for a list. On a shared short code, the keyword tells the system which organization and which program the message belongs to.
ReadCapture flow
A capture flow is a short, automated text conversation that starts when someone texts a keyword or scans a QR code. It asks for their details one question at a time, delivers what was promised, and sends the contact on to other tools. Capture flow is Textiful's name for this; it's also called a text-to-join flow.
ReadLead capture
Lead capture is the process of collecting contact details, usually an email address and name, from people interested in what you offer, so you can follow up with them later. Common methods include web forms, paper sign-up sheets, trade show badge scanning, and text-to-join.
ReadOpt-in
An opt-in is a person's permission to receive messages from an organization, given through an action they take themselves, such as texting a keyword, ticking a box, or submitting a sign-up form. It's the record that someone asked to hear from you.
ReadWin consulting work from your talks and workshops
Consultants and trainers speak at conferences, sit on panels, and run client workshops to show what they know. To turn that into work, collect each attendee's email, company, and role by text in exchange for the framework or workbook, send the contact to your CRM, and get notified when someone worth calling signs up.
ReadConference lead capture for event organizers
Conference lead capture happens in a dozen rooms at once: the main-stage poll, the breakout session survey, the sponsor's booth. Textiful gives each room and moment its own QR code or keyword, asks a question or two by text, and keeps a separate report for each one, with the contacts sent where your team works.
ReadSend your slides and get feedback on every talk
For a professional speaker, the talk is the product. Textiful handles the two jobs around it: the audience texts a keyword or scans a QR code to get your slide deck on their phone, and rates the talk by text before they leave, so you and the organizer get a report for every session. The people who ask for the deck join your list along the way.
ReadReady for your next event?
Try Textiful free for 14 days. Set up a QR code or keyword in minutes and see who shows up.