Test your flow on your own phone

Send the text yourself, exactly as your audience will. Your trial or plan must be active first: before then, every keyword and QR code replies that it isn't active right now.

Steps

1. Open your flow from Data Capture Flows.
2. On your phone, text the keyword shown on the trigger card to the number under it (for example, DEMO to 33777). For a QR code, scan the code on your screen with your phone's camera and tap Send.
3. Answer each question the way an audience member would.
4. Try one wrong answer on purpose, such as a made-up email address. You should get "Sorry, we couldn't read that." followed by the question again.
5. Check that the final text message arrives and that any handout link opens.
6. In the app, click Contacts and open your own entry to see what was saved.

If the flow sends an email, a notification, or a contact to Mailchimp, Kit, ActiveCampaign, HubSpot, or a webhook, check those arrived too.

Testing again

• Text the keyword again to start over. By default, someone who already finished starts from the beginning. If you changed this under Edit data capture flow options to send an auto-response instead, you'll get that message.
• Three replies the flow can't read in a row end the conversation. Text the keyword again to restart.
• If you change a step while you're partway through, your test keeps the old version. Start over to see the change.

If nothing comes back

• Check the trigger card in the builder. No trigger means the flow has no keyword or QR code yet.
• Check that the flow is on under Edit data capture flow options.
• Check the Billing page for an active trial.
• Make sure you sent the keyword on its own, with no other words. See Beat autocorrect.
• Short codes work on US carriers only.