Contacts & reports

Find contacts, read reports, and export to CSV.

Your contactsEveryone who texts a keyword or scans a QR code becomes a contact. Find, filter, and open them under Contacts.
The contact timelineA contact's Message history shows every text in and out, with what happened between them: the keyword or QR code, answers recorded, tags, emails, and integrations.
Export contacts to CSVClick Export CSV on the Contacts page. It exports the list as filtered, with every answer people gave as its own column.
Keyword activity report (and overlap)Reports, then Keyword Activity, shows text-ins, contacts, new contacts, and completion for each keyword over any date range, plus tag counts and the overlap between two keywords.
Your dashboardThe dashboard shows total contacts, new contacts, text-ins, and completion for the last 30 days, with charts of daily text-ins, audience growth, and top keywords.
Work with tagsTags group contacts, such as everyone from one conference. Flows add them with a Tag the contact step, and you can add or remove them by hand.