Get notified when someone finishes

Add an Email me a notification step at the end of your flow, and each address you list gets an email with the new contact's details.

Add an Email me a notification step and Textiful emails you each time someone reaches it, with what they told you and a link to their contact page. Put it last so the email includes every answer.

Steps

  1. Open your flow under Data Capture Flows.
  2. Click the + below your last question.
  3. Under Send an email, choose Email me a notification.
  4. Under Send to, check the addresses. The email you signed up with is filled in. Remove it or add others; each address gets its own copy.
  5. Edit the Subject if you like. It starts as "New contact from {{trigger_name}}".
  6. Click Add & save.

What's in the email

  • The flow name, the keyword (or "a QR code scan"), and the time they started.
  • The heading You have a new contact.
  • Their name, phone number, and email, if known.
  • Every other answer they gave in this conversation, such as company, zip, or a poll vote.
  • Any tags on the contact.
  • A View contact button that opens them in Textiful.

It comes from "Textiful Notifications".

Subject options

The Subject can use:

  • {{trigger_name}}: the keyword or QR code
  • {{flow_name}}: the flow's name
  • {{contact.first_name}}: their first name

For example: "{{contact.first_name}} just texted {{trigger_name}}".

Where to put it

The notification only includes answers given before it. If you place it above a question, that answer won't be in the email. To be told about everyone who starts, even those who stop partway, put it right after the first question.

To change who gets these later, open the flow and edit the step. The footer of each notification links back to the flow.

Frequently asked questions

Can several people get the notification?
Yes. Add as many addresses as you like under Send to. Each gets its own copy, so they can't see each other's addresses.
Does it need an Ask for email step?
No. A notification can go in any flow, even one that only asks for a name or a poll vote.

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