Which integration should I use?
Use the Mailchimp, Kit, ActiveCampaign, or HubSpot step if that's your email tool, Zapier for almost anything else, and a webhook if you have a developer and your own system.
If you use Mailchimp, Kit, ActiveCampaign, or HubSpot, add their step to your flow. If you use anything else, connect it through Zapier. If a developer is building something custom, send contacts to a webhook.
Pick by the tool you already use
| Your tool | Use | How it connects |
|---|---|---|
| Mailchimp | The Add to Mailchimp step | Sign in to Mailchimp from Textiful |
| Kit (formerly ConvertKit) | The Add to Kit step | Paste your Kit API key |
| ActiveCampaign | The Add to ActiveCampaign step | Paste your API URL and key |
| HubSpot | The Add to HubSpot step | Sign in to HubSpot from Textiful |
| Constant Contact, Keap, Salesforce, MailerLite, Google Sheets, and others | Zapier | Build a Zap with the Textiful New Contact trigger |
| Your own app, CRM, or database | Send to a webhook | Textiful posts the contact as JSON to your URL |
| Your own email address | Email me a notification | No connection needed |
When does each one run?
This matters if people sometimes stop partway through a flow.
- Mailchimp, Kit, ActiveCampaign, HubSpot, and webhook steps run when someone reaches that step. Put them after the questions whose answers you want to send. Mailchimp, Kit, ActiveCampaign, and HubSpot steps also need an Ask for email step before them.
- Zapier has no step. It sends each person who finishes the flow.
Where to set them up
Mailchimp, Kit, ActiveCampaign, and HubSpot are connected once, under Settings > Integrations, then added to each flow as a step. Webhooks need no connection: you add the step and paste a URL. Zaps are built in Zapier.
The same page has a Sync and delivery log listing every send to Mailchimp, Kit, ActiveCampaign, HubSpot, Zapier, and webhooks, with its status and a Retry button for any that failed.
See the integrations overview for the full list.
Frequently asked questions
- Can I use more than one integration in the same flow?
- Yes. Mailchimp, Kit, ActiveCampaign, HubSpot, and webhook steps are separate steps, so you can add several to one flow, and any flow can also have Zaps watching it.
- Does Textiful connect to Salesforce or Constant Contact?
- Not directly. Use Zapier: its New Contact trigger can send each person to those tools. ActiveCampaign and HubSpot are built in.