Ask for an email address

Add an Ask for email step and Textiful texts your question, checks the reply, and saves the address to the contact. If the reply isn't an email address, it asks again.

Steps

1. Open your flow under Data Capture Flows.
2. Click Add a step, or the + between two steps where you want it.
3. Under Capture data, choose Ask for email.
4. Edit the Question. It starts as "Reply with your email address."
5. Optional: open Follow-up for people who don't answer to send one reminder. See Follow-up reminders.
6. Click Add & save.

Put it early

Any step that needs an email address has to come after this one: Send an email, Email a handout, Add to Mailchimp, and Add to Kit. Until the flow has an Ask for email step, those tiles say Add "Ask for email" first. If you add one of them above the email question, Textiful moves it below.

Asking for the email first also means you have it even if someone stops before the end.

How replies are checked

• The reply must be a single email address with no spaces.
• Capitals are lowered, and a stray full stop or comma at the end is removed.
• Common domain typos are fixed for you, such as gmail.con, gmial.com, yahoo.con, and hotmail.con.
• Anything else that isn't a valid address gets "Sorry, we couldn't read that." plus your question again. After 3 replies it can't read, the flow closes. See Why a flow closes.

Textiful doesn't send a confirmation email to check the address belongs to them.

Write a good question

Say what they get for it: "Reply with your email address and we'll send the slides right over." Keep it within 315 characters (Message length).