Connect Mailchimp
Connect your Mailchimp account under Settings > Integrations, then add an Add to Mailchimp step to a flow and choose the audience people should join.
Connect Mailchimp once under Settings > Integrations. Then, in each flow, add an Add to Mailchimp step after the email question and choose the audience. Everyone who reaches that step joins the audience.
Steps
Connect your account
- Go to Settings > Integrations.
- Under Email tools, click Connect Mailchimp.
- Sign in to Mailchimp and allow access.
- You're sent back to Integrations, where Mailchimp shows Connected to and your Mailchimp account name.
Add the step to a flow
- Open the flow under Data Capture Flows.
- Make sure the flow has an Ask for email step.
- Click the + below that step (or Add a step), and under Actions and integrations choose Add to Mailchimp.
- In Add collected emails to this Mailchimp audience, pick the audience.
- Save the step.
If the Mailchimp step sits before the email question, the flow builder marks it Needs attention: "This needs an "Ask for email" step before it." Move it lower.
What gets sent
The step runs when someone reaches it. Their email address always goes to Mailchimp. New people are added as subscribed. Anyone already in that audience keeps their status, so Textiful never resubscribes someone who unsubscribed.
Check that it worked
- On the contact's page, the timeline shows Synced to Mailchimp.
- Under Settings > Integrations, the Sync and delivery log lists each send. A send that failed shows the error from Mailchimp and a Retry button. Textiful retries temporary errors on its own.
Disconnect
On Settings > Integrations, click Disconnect next to Mailchimp. Mailchimp steps in your flows fail until you connect again.
Frequently asked questions
- Will Textiful resubscribe someone who unsubscribed in Mailchimp?
- No. New people are added to your audience as subscribed. Someone already in the audience keeps their current status, so an unsubscribed person stays unsubscribed.
- Do I need to reconnect for each flow?
- No. You connect Mailchimp once for the account, then add the Add to Mailchimp step to any flow.