Connect Zapier (New Contact trigger)

In Zapier, make a Zap with Textiful's New Contact trigger, pick the flow to watch, and each person who finishes that flow is sent to the app you choose.

Zapier connects from Zapier's side. Create a Zap, choose Textiful as the trigger app and New Contact as the trigger, sign in to Textiful, and pick the flow to watch. Everyone who finishes that flow is sent to your Zap.

Steps

  1. In Zapier, create a Zap and choose Textiful as the trigger app.
  2. Choose the New Contact trigger.
  3. Connect your Textiful account. Sign in when Zapier asks, and allow access.
  4. Pick the flow to watch, then test the trigger.
  5. Add the app you want contacts sent to as the action, map the fields, and turn the Zap on.

You can also start from Settings > Integrations in Textiful: the Zapier card has an Open Textiful on Zapier button. In the flow builder, the Send contacts to Zapier tile in the step picker shows the same steps with that flow's name filled in.

What the Zap receives

Each contact arrives with their answers and the trigger details: email, first and last name, mobile number, the keyword (empty for a QR code), the short code they texted, the flow's ID and name, a timestamp, and any custom data or poll answers. The fields are the same as a webhook payload.

When you test the trigger, Zapier needs someone to have finished the flow recently. Text the keyword or scan the QR code from your own phone and finish the flow first.

Check your Zaps

  • Settings > Integrations lists each flow with Zaps turned on, and how many. "None yet" means no Zap is on.
  • Each send appears in the Sync and delivery log, and the contact's timeline shows Sent to Zapier.

Turning a Zap off in Zapier stops the sends. Only flows that are on show up in Zapier's flow list.

Frequently asked questions

Do I need to add a step to my flow for Zapier?
No. Zaps are set up entirely in Zapier. Once a Zap is on, everyone who finishes the flow it watches is sent to it.
Can one flow have more than one Zap?
Yes. Each Zap gets its own copy of every contact, and the Integrations page lists how many Zaps are on for each flow.
Someone stopped halfway through my flow. Did they go to Zapier?
No. Zapier only receives people who finish the flow. If you need people sent mid-flow, use a webhook step instead.

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