What Textiful does

Textiful collects contact details from people in a room. Someone scans your QR code or texts your keyword (for example, "Text DEMO to 33777"), answers a question or two by text, and their details land in your contacts and, if you connect one, your email tool.

The three parts of every flow

In the app, each setup is called a data capture flow. Every flow has:

1. A trigger. How people start it: Text a keyword or Scan a QR code. Each flow has one trigger, so each one reports on its own. See keywords and QR codes.
2. Steps. What you ask and send, one at a time: an email address, a name, a company, a zip code, a custom question, or a live poll. You can also send a text, text or email a handout, and email yourself a notification.
3. Actions. Where the contact goes next: a tag, Mailchimp, Kit, ActiveCampaign, HubSpot, a webhook, or Zapier. See integrations.

When someone finishes every step, they get your final text message.

What it looks like for your audience

1. They text DEMO to 33777, or scan the QR code and tap Send.
2. Textiful replies with your first question, such as "Reply with your email address."
3. They answer. If a reply doesn't look right, such as an email address that isn't one, they're asked again.
4. They get what you promised, such as a link to your slides.

One to three questions works best. The builder warns you when a flow asks four or more, because completion drops noticeably from there.

Where it works

Textiful uses the US short codes 33777 and 55444. They work on US mobile carriers only, so if most of your audience is outside the US, Textiful isn't the right tool.

Next steps

• Start your free trial
• Build your first flow in five minutes