Your dashboard
The dashboard shows total contacts, new contacts, text-ins, and completion for the last 30 days, with charts of daily text-ins, audience growth, and top keywords.
The dashboard is the app's home page. It sums up the last 30 days: how many people texted in, how many finished, and how your audience is growing.
Steps
- In the app, click Dashboard.
- Read the numbers across the top, then the charts below.
The numbers at the top
- Total contacts: everyone in your account, all time.
- New contacts: people who texted in for the first time in the last 30 days.
- Text-ins: each time someone texted a keyword or scanned a QR code and started a flow, last 30 days.
- Completion rate: the share of those text-ins that reached the end of the flow.
The charts
- Text-ins, last 30 days: text-ins per day. Use the menu on the chart to show All keywords or one keyword.
- Audience growth: total contacts at the end of each month for the last 12 months, and how many of them gave an email (With email).
- Top keywords, last 30 days: your six most-texted keywords by text-ins.
Where to go next
For any date range, a breakdown per keyword, tag counts, or the overlap between two keywords, go to Reports, then Keyword Activity.
Frequently asked questions
- Can I change the dashboard's date range?
- No. The dashboard covers the last 30 days, and Audience growth covers 12 months. For any date range, use Keyword Activity under Reports.
- Are QR code scans counted?
- Yes in Text-ins and the Text-ins chart. Top keywords counts keywords only.