Plans and conversations

Every Textiful plan includes every feature, and plans differ only in how many conversations they include. Plans start at $19/month. You can pay monthly, or pay yearly for 10 times the monthly price (two months free). See pricing for the current plans.

Steps

To check your plan and usage:

1. Go to Settings > Billing.
2. Under Conversations this month, see how many you've used of your included conversations, and the dates of the current billing month.
3. Under Your plan, see when the plan renews and how many keywords you hold.
4. Under Monthly usage, compare past billing months, including any extras and what they cost.
5. Click Payment method and invoices to update your card or download invoices in Stripe.

What you pay for

• The plan: a monthly or yearly price with a set number of included conversations. Monthly plans include a month's worth each billing month. Yearly plans include 12 months' worth up front, to use whenever you like until the plan renews.
• Keywords: one keyword is included on every plan. Each extra keyword you hold is $10/month. See how keyword billing works.
• QR codes: free, as many as you want.
• Extra conversations: if you go past your included conversations, more are added in blocks of 100 for $15. See additional conversations.

A conversation is one person texting your keyword or scanning your QR code and starting your flow. It counts once, however many questions you ask. What counts as a conversation has the details.

Do unused conversations roll over?

On a monthly plan, no. Your billing month runs from the date your plan started, not the calendar month, and each new month starts with the full allowance. On a yearly plan, all 12 months of conversations arrive when the plan starts, so a busy spring and a quiet summer even out. Whatever is left when the plan renews doesn't carry over. If you often go over, the Monthly usage table shows whether a bigger plan would cost less.