Send a handout by text or email
Add a Text a handout or Email a handout step to a flow. Each person gets their own tracked link to the file.
Add a Text a handout or Email a handout step to your flow. When someone reaches that step, they get their own link to the file, which is how Textiful counts downloads.
Send it by text
- Open your flow under Data Capture Flows and click Add a step.
- Under Send a text, choose Text a handout.
- Under Handout, choose Existing handout and pick one from Choose a handout, or choose New handout, enter a Handout name and upload the Handout file.
- Edit the Text message. Keep
{{download_link}}where the link goes. To add it again, click Insert handout link. - Click Add & save.
A plain Send a text step can also carry a handout: pick one under Include a handout (optional) and add {{download_link}} to the message.
Send it by email
An email step needs an email address, so the flow must have an Ask for email step before it. Textiful won't save the flow otherwise.
- Add an Ask for email step if the flow doesn't have one.
- After it, click Add a step and, under Send an email, choose Email a handout.
- Choose the handout, as above.
- Check the Subject (it starts as "Your download") and the From name (it starts as your business name).
- Edit the Email text. It's plain text. Put
{{download_link}}where the link goes; if you leave it out, the link is added below your text. - Click Add & save.
What your audience sees
The link opens a simple page with the handout's name, the file name and size, and a Download button. The email sends a link, never an attachment.
Replies to the email come to you; see replies and unsubscribes.
Frequently asked questions
- Is the file attached to the email?
- No. The email always has a link to the file, never an attachment, so large files are fine.
- What if I forget to put the link in my message?
- In an email, Textiful adds the link below your text if it isn't there. In a text, include {{download_link}} where the link should go.