Capture trade show leads into Freshsales.
Booth visitors scan a QR code or text a keyword, answer a qualifying question or two, and arrive in Freshsales as contacts on the list you choose.
14-day free trial. Connects to Freshsales through Zapier.
At your event
EXPO
Thanks for stopping by! What’s your work email?
dev.s@lumen.io
Added to Freshsales
Through Zapier · Added to list
Booth and conference leads that make it into Freshsales
Badge scans arrive days later in a spreadsheet, and business cards get typed up by whoever has time. With Textiful, visitors give you their details by text and they’re in your CRM before they reach the next booth.
Qualified at the booth
Ask company, role, or timeline by text, and the answers come along to Freshsales, so reps know who to call first.
A keyword or a QR code
Say “text DEMO to 33777” from the front of the room, or put a QR code where people can scan it. Either one starts your capture flow.
Qualifying questions by text
A capture flow asks for company, role, or timeline one text at a time, and each answer becomes a field your reps can sort by.
Connect it with Zapier
- 1
Start with Textiful
In Zapier, create a Zap. Choose Textiful as the trigger app and New Contact as the trigger, then sign in to Textiful.
- 2
Pick your flow
Choose the capture flow to watch. Finish the flow once from your own phone, then test the trigger so Zapier has a sample.
- 3
Add Freshsales Suite
Choose Freshsales Suite and the Create Contact action. Map first and last name, email, and mobile number, set the lifecycle stage, and add them to a list.
- 4
Turn it on
From then on, everyone who finishes the flow becomes a lead or contact in Freshsales.
See Textiful + Freshsales Suite on Zapier, or read the Zapier setup guide.
The Freshsales Suite action to use
Your Zap has two steps: Textiful’s New Contact trigger, then Freshsales Suite’s Create Contact action. Here’s every field Zapier shows for that action, and what to put in each one.
1. Trigger
Textiful: New Contact
Runs when someone finishes the capture flow you pick.
- Campaign NameRequiredYour capture flow
Always sent
Email, First name, Last name, Mobile number, Keyword (empty for a QR code scan), Number texted, Flow name and ID, Time they finished
Sent when your flow asks
Zip, City, State, Time zone, Company, Birthdate and age, Your custom fields, Poll answers
Each answer arrives as its own field you can map.
2. Action
Freshsales Suite: Create Contact
Creates a new contact.
| Field in Zapier | What to put here |
|---|---|
| First Name | First name |
| Last Name | Last name |
| Mobile Number | Mobile number |
| Emails | |
| Do You Want To Add Contact To List | Choose in Zapier |
| List Name | Choose in Zapier |
| Work Number | Optional |
| Do You Want to Update Lifecycle Stage and Status | Optional |
Field names as listed on Zapier, checked November 2026.
Questions people ask
Yes. Each Zap watches one flow, so give each event its own flow and Zap. Add each event’s contacts to their own Freshsales list.
Zapier’s Create Contact action has no update option, so Freshsales decides what happens to a repeat sign-up. Add a find step before it in your Zap if you want to match existing people first.
No. The short codes 33777 and 55444 work in the US only, and QR codes text those same numbers, so Textiful is for audiences in the US.
More CRMs that work with Textiful
- HubSpotCapture booth and session leads into HubSpot (built in)
- KeapCapture workshop and talk leads into Keap
- HighLevelCapture event leads into HighLevel
- SalesforceCapture trade show and event leads into Salesforce
- Zoho CRMCapture trade show and event leads into Zoho CRM
- PipedriveCapture trade show and event leads into Pipedrive
- All integrations
Get your next show’s leads into Freshsales.
Try Textiful free for 14 days. Set up a QR code or keyword in minutes and see who shows up.