Capture event leads into Bigin by Zoho.

Visitors at your booth, stand, or event scan a QR code or text a keyword, answer a question or two, and arrive in Bigin as contacts, ready for your pipeline.

Start free trialHow it connects

14-day free trial. Connects to Bigin through Zapier.

At your event

EXPO

Thanks for stopping by! What’s your work email?

hana.y@gmail.com

Added to Bigin

Through Zapier · Contact created

Booth and conference leads that make it into Bigin

Badge scans arrive days later in a spreadsheet, and business cards get typed up by whoever has time. With Textiful, visitors give you their details by text and they’re in your CRM before they reach the next booth.

  • Off the clipboard, into your pipeline

    Small teams who moved off spreadsheets get every event lead into Bigin without typing anything up.

  • A keyword or a QR code

    Say “text DEMO to 33777” from the front of the room, or put a QR code where people can scan it. Either one starts your capture flow.

  • Qualifying questions by text

    A capture flow asks for company, role, or timeline one text at a time, and each answer becomes a field your reps can sort by.

Connect it with Zapier

  1. 1

    Start with Textiful

    In Zapier, create a Zap. Choose Textiful as the trigger app and New Contact as the trigger, then sign in to Textiful.

  2. 2

    Pick your flow

    Choose the capture flow to watch. Finish the flow once from your own phone, then test the trigger so Zapier has a sample.

  3. 3

    Add Bigin by Zoho CRM

    Choose Bigin by Zoho CRM and the Create or Update Contact action. Map name, email, phone, and company.

  4. 4

    Turn it on

    From then on, everyone who finishes the flow becomes a lead or contact in Bigin.

See Textiful + Bigin by Zoho CRM on Zapier, or read the Zapier setup guide.

The Bigin by Zoho CRM action to use

Your Zap has two steps: Textiful’s New Contact trigger, then Bigin by Zoho CRM’s Create or Update Contact action. Here’s every field Zapier shows for that action, and what to put in each one.

1. Trigger

Textiful: New Contact

Runs when someone finishes the capture flow you pick.

  • Campaign NameRequiredYour capture flow

Always sent

Email, First name, Last name, Mobile number, Keyword (empty for a QR code scan), Number texted, Flow name and ID, Time they finished

Sent when your flow asks

Zip, City, State, Time zone, Company, Birthdate and age, Your custom fields, Poll answers

Each answer arrives as its own field you can map.

2. Action

Bigin by Zoho CRM: Create or Update Contact

Creates a new contact or updates the details of the contact, if contact with the provided email address exists.

Field in ZapierWhat to put here
OrganizationRequiredCompany (if your flow asks)

More Bigin fields, including any custom fields, appear once you connect your account in Zapier. Field names as listed on Zapier, checked November 2026.

Where sales teams capture leads into Bigin

Questions people ask

More CRMs that work with Textiful

Get your next show’s leads into Bigin.

Try Textiful free for 14 days. Set up a QR code or keyword in minutes and see who shows up.

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