How to build a presale list for a station event
Put a keyword on air months before registration opens: "Text GOLF to 33777 to get first access when registration opens." Listeners text in, give their email, and land in the station's email tool, tagged for that event. When registration opens, the station emails the link to the list first.
Every year the morning show's golf tournament sells out, often within days. The people who most want a spot are the listeners who hear about it on air, but on the day registration opens they're at work, driving, or simply didn't hear that hour's mention. The station knows who should get the link first and has no way to reach them.
A keyword fixes that. Months before the on-sale, the host says "Text GOLF to 33777 to get first access when registration opens." Listeners text from the car, reply with their email, and they're on the presale list, tagged for the tournament. When registration opens, the station emails them the link before anyone else.
Why on-air announcements miss people
- Listeners can't click. A web address or "visit our website" asks them to remember it until they're somewhere they can type.
- QR codes don't work on radio. There's nothing to scan.
- One announcement reaches one hour's audience. The on-sale mention competes with traffic, weather, and the next song.
- Forms are hard for some listeners. Typing a name, address, and email on a small screen is a chore, especially for older listeners, and one text is easier.
How it works
- Pick the keyword for the event. GOLF, CONCERT, FEST. One word that's easy to hear and spell.
- Write a short flow. Ask for the email, and maybe the first name. Confirm they're on the list: "You're in. We'll email you the registration link before it goes public."
- Tag the list. A "Tag the contact" step adds the event, and the contact goes to Mailchimp, Kit, or ActiveCampaign with that tag. Drip, Constant Contact, and other tools connect through Zapier.
- Say it on air, often. In the morning show, in promos, in the event spots: "Text GOLF to 33777." Say the keyword and the number twice.
- Add the QR code everywhere people can see. The station's website, social posts, and signs at other station events. QR codes are free and unlimited.
- Email the link when it opens. The presale list gets the registration link first, from the station's own email tool.
Count the response
The Reports page shows text-ins, contacts, new contacts, and completion for each keyword, so the station can see how many listeners signed up and when. A different keyword for a second event, or for the same event on a sister station, shows which one pulled; "Compare two keywords" shows the overlap.
A list for sponsors
The same approach works for the event's sponsors. A sponsor of the golf tournament can run its own keyword for its own offer, so listeners know whose list they're joining, and the sponsor leaves with a list of interested listeners as well as a logo on the banner. See text-in radio ads.
Before and after
| An on-air announcement on the day | A presale list by keyword | |
|---|---|---|
| Who hears about the on-sale | That hour's listeners | Everyone who signed up over months |
| What the listener does | Remembers a URL until they can type it | Texts one word from the car |
| Who gets in first | Whoever is fastest | The station's most interested listeners |
| What the station keeps | Nothing | An email list, tagged by event |
| Measuring interest before on-sale | Not possible | Sign-ups per keyword |
Who this is for, and who should skip it
This fits US radio stations and shows with events that sell out or need a head start: golf tournaments, concerts, festivals, charity events, and station-hosted trips. It works best when the station already sends email from Mailchimp, Kit, ActiveCampaign, or another tool.
It's not the tool for a station that wants two-way texting with listeners on its studio line, text contests run from an inbox, or texts sent to the whole list later. Textiful collects the email and hands it to your email tool. It also won't reach listeners outside the US, since the short codes work with US carriers only.
Try it before your next event → Start a free trial
Questions people ask
Listeners can't scan a radio. A keyword is the only call to action that works from the car or the kitchen. Use a QR code where people can see it: on the station's website, social posts, and signs at your other events. It starts the same kind of text conversation.
No. The text conversation collects the email, confirms they're on the list, and ends. The registration link goes out by email from the station's own email tool.
Mailchimp, Kit, and ActiveCampaign are built in and get a tag per event. Drip, Constant Contact, and others connect through Zapier.
Yes, with a separate keyword for the sponsor's offer, so listeners know whose list they're joining. See [text-in radio ads](/solutions/radio-ad-text-response).
No. Textiful runs on shared short codes and only collects details; it isn't a two-way texting line for a studio. If that's what you need, it isn't the right tool.
No. The short codes 33777 and 55444 work with US mobile carriers only.
Keep exploring
Event lead capture: a playbook for live audiences
How to turn a room into contacts you can follow up with: what to offer, how to ask from the stage or the booth, what to ask for, and what to do in the 24 hours after.
ReadKeyword (texting)
In texting, a keyword is a word someone texts to a short code to start a specific program, such as SLIDES to get a slide deck or LIST to sign up for a list. On a shared short code, the keyword tells the system which organization and which program the message belongs to.
ReadShort code
A short code is a five- or six-digit number that organizations use to receive and send text messages at volume, most often for text-to-join sign-ups, voting, and requests for information. Mobile carriers review each short code program before it goes live.
ReadText-to-join
Text-to-join is a way to sign up by text: a person texts a keyword to a short code, or scans a QR code that opens a pre-filled text, and answers a question or two to join a list, get a download, or register for something.
ReadOpt-in
An opt-in is a person's permission to receive messages from an organization, given through an action they take themselves, such as texting a keyword, ticking a box, or submitting a sign-up form. It's the record that someone asked to hear from you.
ReadGrow your audience list from the show, on podcasts and the radio
Podcasts and radio shows reach people whose hands are full, so the call to action has to be one word and one number. Listeners text a keyword to 33777 to vote in a live poll you read on air, get the show notes or a bonus, or enter an on-air contest, and every one of them can join your email list.
ReadReady for your next event?
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