Answers

How much does text-to-join cost?

Short answer

With Textiful, text-to-join costs a monthly plan priced by conversations, starting at $19/month, with one keyword included and $10/month for each extra keyword; QR codes are free. A conversation is one person texting your keyword or scanning your QR code and starting your flow, and it counts once however many questions you ask. If you go over, additional conversations are added automatically at $15 per 100.

Updated November 5, 2026

On Textiful, text-to-join costs a monthly plan priced by conversations, starting at $19/month. One keyword is included on every plan, and each extra keyword is $10/month. QR codes are free and unlimited. A conversation is one person texting your keyword or scanning your QR code and starting your flow, and it counts once however many questions you ask. If you run past your plan's conversations, more are added automatically at $15 per 100, so nobody gets cut off during your event. Every feature is on every plan; the plans differ only in how many conversations they include. Current plans are on the pricing page.

What counts as a conversation?

The conversation is the unit you pay for, so it's worth knowing exactly what does and doesn't count.

What happens Counts?
Someone texts DEMO to 33777 and starts your flow Yes, one conversation
Someone scans your QR code and taps send Yes, one conversation
The same person answers four questions in that flow Still one conversation
The same person comes back next week and starts again Yes, a new conversation
Someone texts STOP No
Someone texts HELP No

Asking a second question doesn't cost more. The reason to keep flows short is completion, covered in How many questions should I ask?

What do keywords and QR codes cost?

Your first keyword, like SLIDES on 33777, is included on every plan, and each one after that is $10/month. You hold it on the shared short code 33777 or 55444, and nobody else on Textiful can use it on that code while it's yours.

QR codes are free on every plan, with no limit on how many you make. They don't use a keyword. A QR code opens a pre-filled text to a Textiful short code, so it starts your flow the same way a keyword does. Many speakers run both on one slide: the QR code for people up front and the keyword for the back row. If you're on a tight budget, QR codes alone cost nothing beyond your plan. Should I use a QR code or a keyword? explains when the keyword is worth adding.

What happens if I go over my plan?

Additional conversations are added automatically at $15 per 100. You don't have to watch a counter during a keynote or guess high to be safe, because the flow keeps running and the extra conversations are billed in blocks of 100. If you regularly go over, a larger plan may cost less, so compare them on the pricing page.

How do I pick a plan?

Start from how many people you expect to start a flow in a month, across all your events. A rough way to get there: people in the room, times your own cautious guess at the share who'll text in, times the number of events that month. There's no reliable average text-in rate to borrow, so see How many people will text in at my event? for what drives the number. The plan finder on the pricing page turns that estimate into a plan.

A few practical notes:

  • You can pay monthly and cancel anytime, or pay yearly for 10 times the monthly price (two months free). Yearly plans get the whole year's conversations up front, to use whenever your events happen until the plan renews.
  • You can try it free for 14 days. A card is required to start.
  • Because plans differ only by volume, starting small doesn't lock you out of any feature, including live polls, handouts, and integrations.

How does Textiful help?

Textiful prices text-to-join by conversation, with plans from $19/month, one keyword included (more are $10/month), and free QR codes. The pricing page has the current plans and a plan finder.

Try it at your next event → Start a free trial

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